Shipping policy
We use a combination of USPS First Class Shipping, USPS Priority Mail and UPS ground for all orders shipping within the U.S.
For orders shipping outside the U.S., we use DHL. Please note that duties and taxes vary from country to country and, depending on the country, these fees may or may not be included in your order total.
Flat rate shipping is shown to customers at checkout. You will have the option to view the shipping cost before completing your order. At the moment, we do not accommodate expedited shipping on orders.
We ship daily from Los Angeles, CA with the exception of weekends and holidays. If your order is placed on a weekday before 11 am PT, it will likely ship out the same day. If it is placed after 11 am PT, it will ship out the following business day. Once your package ships, it usually takes 2-5 business days to arrive. Please note that courier delays, weather, staff shortages, retrogrades, and holidays can impact these timelines.
At this time, we are unable to ship to Ukraine, Russia or Belarus. If you are not able to select a shipping option at checkout, send us an email at hello@prismavisions.com to assure that we have the most accurate shipping options available.